Active Rehab Centre is a multi-rehab clinic located in Toronto, Canada. We specialize in providing a range of professional services including physiotherapy, chiropractic care, massage therapy, acupuncture, and a weight loss & lifestyle management program.
At Active Rehab Centre, we take a holistic approach to healthcare, focusing on personalized treatment plans tailored to each individual's unique needs. Our highly skilled and experienced team of practitioners collaborate to provide comprehensive care under one roof, ensuring continuity and convenience for our clients.
You can check the next section of our FAQ for a quick explanation on the types of care we provide or learn more in detail about our different services here. You can also contact us and tell us about your concerns and we can try to personally recommend what service(s) would be best for you or you may book a free consultation with one of our providers.
Depending on whether it is an initial visit or a follow up, our prices will vary. Feel free to inquire about pricing for a service you are interested by contacting us here.
Our specialists are usually booked ahead of time therefore, we cannot guarantee that there will be any availability if you don't book ahead of time. We highly recommend you to book an appointment ahead of time. You can book it here, or you contact us.
For your first appointment, you'll need to fill out a registration form and any forms related to the service(s) you may need. Please arrive at least 10 minutes before your appointment to fill the forms, or you can do it in advance here. It is best to wear clothing that will allow easy access to the area(s) of discomfort. You'll need to have:
Any form of photo ID
Your insurance card (in order to help you with your claims, or direct billing)
Your doctor’s note (only if you are required to have one)
Any relevant reports or diagnostic notes related to your injuries or symptoms
Registration form and Intake form (you may fill them out online here)
YES, we do accept Motor Vehicle Accident (MVA) cases. If you are injured in a Vehicle Accident, please let us know when you’re booking your appointment. We require your claim and policy number, name of your adjudicator and your auto insurance company. In most cases, we can bill the insurer directly.
We are a registered provider with the Workplace and Safety Insurance Board (WSIB) of Ontario and can bill directly for services approved by WSIB. We will need to verify your case with WSIB prior to commencing treatment.
What is physiotherapy?
Physiotherapy is a healthcare discipline that focuses on restoring and maintaining physical function, mobility, and overall well-being. It involves the assessment, diagnosis, and treatment of a wide range of conditions, including musculoskeletal injuries, post-surgical rehabilitation, sports-related injuries, and more. You can learn more about our physiotherapy treatments here.
What is the difference between physiotherapy and chiropractic care?
While both physiotherapy and chiropractic care aim to promote healing and improve function, they differ in their approaches. Physiotherapy focuses on a broader range of conditions and uses various techniques such as exercises, manual therapy, and modalities like SoftWave, ultrasound or electrical stimulation. Chiropractic care primarily works around the musculoskeletal system, with a focus on spinal adjustments and manipulations.
What is chiropractic care?
Chiropractic care is a healthcare discipline that emphasizes the diagnosis, treatment, and prevention of musculoskeletal disorders, particularly those affecting the spine. Chiropractors employ hands-on techniques, including spinal adjustments, to alleviate pain, improve mobility, and enhance overall well-being. You can learn more about our chiropractic treatments here.
Why would I need chiropractic care?
Chiropractic care is beneficial for a variety of conditions, including back pain, neck pain, headaches, sciatica, and joint dysfunction. It can also help with posture correction, sports injuries, and overall musculoskeletal health.
What is massage therapy?
Massage therapy involves the manipulation of soft tissues, such as muscles and connective tissues, to enhance relaxation, relieve muscle tension, improve circulation, and promote overall well-being. It is an effective treatment for reducing stress, alleviating pain, and enhancing physical and mental relaxation. You can learn more about our massage therapy treatments here.
Do I need a referral for massage therapy?
No, you do not need a referral for massage therapy. You can schedule an appointment by calling our clinic at 416-321-3969 or using our online booking system and book a massage therapy session with one of our registered massage therapists.
What is acupuncture?
Acupuncture is a component of Traditional Chinese Medicine (TCM) that involves the insertion of thin needles at specific points on the body to promote balance and restore the body's natural healing processes. It is used to address a wide range of conditions and can provide pain relief, reduce stress, and enhance overall well-being. You can learn more about our acupuncture treatments here.
What conditions can acupuncture help with?
Acupuncture is known to be beneficial for various conditions, including pain management, stress and anxiety reduction, digestive disorders, fertility support, and respiratory conditions, among others.
What does the weight loss & lifestyle management program entail?
Our weight loss & lifestyle management program is designed to support individuals in achieving their weight loss goals while adopting healthy lifestyle habits. It includes personalized nutrition plans, exercise guidance, behaviour modification strategies, and ongoing support from our experienced professionals. You can learn more on about our programs here.
Is the weight loss program tailored to individual needs?
Yes, our weight loss program is customized to meet the specific needs and goals of each individual. We take into consideration factors such as medical history, lifestyle, dietary preferences, and body composition to create a personalized plan that maximizes success.
Many of our services are covered by insurance, but coverage can vary depending on your individual plan. We recommend reaching out to your insurance provider to confirm which services are included and to understand your coverage and payment options.
We accept various payment methods, including credit cards (Visa, Mastercard, etc.), debit cards, and cash. We strive to provide convenient payment options for our clients.
Yes, we can bill directly to your insurance provider — if your policy permits it. We recommend confirming eligibility with your private insurer in advance. Some of the insurance companies we can direct bill include:
Blue Cross
CINUP
Chambers of Commerce
ClaimSecure
Cowan
Equitable Life
First Canadian
Great-West Life
GreenShield
GroupHEALTH
GroupSource
Industrial Alliance
Johnson Inc. / Johnston Group Inc.
Manion
Manulife Financial
Maximum Benefit
NexgenRx
SSQ Financial
Sun Life Financial
The Co-Operators
Every insurance policy is different, so it’s important to review the details of your individual plan. While we’re happy to assist you in checking with your provider, please note that, as a service provider, we don’t have full access to your policy details. We strongly recommend contacting your insurance company directly to confirm your coverage, deductibles, and any applicable limitations or exclusions.
If you share your coverage details with us, we’ll gladly help you track your usage and notify you when your insurance benefits are nearing their limit or when out-of-pocket payments may be required for future visits.
Yes, we provide detailed receipts that you can submit to your insurance company for reimbursement, if eligible. Each receipt includes all required information, including the date of service, service descriptions, and provider details.
In most cases, a doctor’s referral is not required for insurance coverage. However, some insurance plans may have specific requirements or restrictions. We recommend contacting your insurance provider to confirm whether a referral is needed for the services you plan to receive.
We understand the importance of accessible and affordable healthcare. While we are unable to offer discounts due to healthcare regulations and insurance policy guidelines, we may provide payment plans for eligible clients on select services. Please contact us to learn more about available options.
You can book on our online booking system here. You may also contact us via email at info@arcentre.ca or call our clinic at 416-321-3969 during our regular business hours to schedule your appointment.
Yes, you may book multiple services on the same day if desired. If you need any assistance in booking, you can contact us and our friendly staff will coordinate the scheduling of your appointments for you.
We request a minimum of 24 hours notice for any cancellations or changes. This allows us to offer the appointment slot to another client who may need our services.
In the event of a cancellation with less than 24 hours notice or a no-show, a cancellation fee equal to the actual appointment fee will be charged. This fee helps compensate our practitioners for their time and allows us to better manage our schedule and serve all our clients efficiently.
To cancel or reschedule your appointment, please contact our clinic 24 hours prior to your appointment time by phone, email, or send a message through our Contact Us page. Our staff will be happy to assist you in making any necessary changes to your appointment. If you booked an appointment through our booking page, check the email you automatically received - there is a link n the email to cancel on it.
We understand that emergencies and unforeseen circumstances may occur. If you are unable to provide the minimum 24 hours notice due to an emergency, please contact our clinic as soon as possible to inform us of the situation. We will consider the circumstances and work with you to find a suitable solution.
We understand that unforeseen circumstances can cause delays. If you anticipate being late for your appointment, please contact our clinic as soon as possible to inform us of the situation. While we will make every effort to accommodate you, please note that arriving significantly late may result in a shortened appointment to ensure that other scheduled clients are not inconvenienced.
Yes, you can book an appointment for someone else, such as a family member or friend. Please ensure that you provide their accurate information and inform them about the appointment details and any necessary preparations.
Just get in touch with us with your preferred method! We will try our best to help you with any and all questions.
We invite you to experience the Active Rehab Centre difference. Our highly skilled and compassionate team is ready to guide you on your journey towards improved health and well-being.
